All Boltcutters are covered by a 4 year factory warranty to the original owner that covers defects caused by improper workmanship and/or material. Paint and Finish will be covered by this warranty for one (1) year from the date of the original purchase. Our warranty is non-transferable.
Our warranty does not cover improper use - please no RedBull Rampage comps - shoddy assembly, "JRA" crashes, use on fixed trainers... you get the idea. In the event of a crash or damage resulting from parameters outside of the warranty terms, we offer a discounted crash replacement purchase program to the original owner within the 2 year warranty period. However, we want to keep you riding - so if something happens outside of the 4 years, hit us up and we'll do our best to make things right and get you back on a Boltcutter.
Your frame comes with the correct length rack and fender bolts. Damage due to the use of longer bolts to mount parts and accessories to the frame is not covered under our warranty.
The clamping, taping, strapping or fixing parts and accessories to your frame is not covered under our warranty.
In the event of a frame or fork replacement, Boltcutter Bike Works cannot guarantee a color match to the original frame or fork. Refurbished parts may be used for repairs or replacements. Parts used for replacement, whether new or refurbished, are warranted for the remainder of the original warranty period.
Need a refresh on your graphics or want to change up the color scheme? No problem. Shoot us an email and let us know what you're looking to do. We love the creative side of all of this.