International Sales & Shipping

International Customers

Canadian Customers:

Framesets and Complete Bike/Kit shipping is available to Canada via UPS Ground.

Outside of the United States and Canada:

We are able to ship framesets to certain countries outside of the US/Canada. We cannot ship to current conflict zones or countries with US imposed sanctions. 

Please Note: We do not ship complete bikes outside of the US/Canada. International frame shipments do not include or cover any VAT or other import charges/fees. Those fees are the responsibility of the recipient. Framesets that are returned due to the carrier inability to deliver to the recipient's address, failure to pick up package at a carrier's location in a timely manner or for any other reason will incur additional shipping charges and delays in order to reship. In the event that a frameset is returned for any of the above reasons or similar a refund less 20% restocking charge is available once the returned frameset has been inspected.

Groove Pony framesets may ship with the rear triangle and/or rear shock removed in order to meet International Shipping box size restrictions. 

We do not ship to third party international shipping companies, contractors, etc.